If repeat business or word of mouth referrals are important to your business, then you should sit up and take notice, because online relationship marketing has the potential to take it to a whole new level.
Read the following excerpt from my book ‘The NZ Small Business Superhero’s Marketing Handbook’ to learn how online relationship marketing can help you generate repeat business…
A good question to ask yourself is: “What impact would it have on my business if I could send a targeted offer to everyone who had done business with me over the past three years?”.
Firstly, it would probably generate a lot more business (repeat business and referral business), and secondly, it would add a lot of value to your business.
To read more, you can purchase my book ‘The NZ Small Business Superhero’s Internet Marketing Handbook’ by clicking here.
