Yesterday, at around 6:40pm we experienced an outage across all Web Genius sites. The outage lasted for about 40 minutes. It was caused by a software update that went wrong.
Over the next few days we’ll be looking into how we can update our practices to make sure this particular problem doesn’t happen again.
Please accept our apologies for this, we do strive for 100% uptime and we’re definitely disappointed when we fall short.
To reassure you, our uptime percentage over the past 6 months, including last night’s outage, is over 99.9%.
